Shipping Costs - Free in the U.S., Metered for International. Items will be shipped in the most cost effective method.

Processing Time - All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. 

Shipment to APO/FPO addresses - Yes, we ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 

Ms. Betty's is not responsible for stolen packages or any lost items. A domestic package must be missing for 21 days before we can file an insurance claim and resend the order.

Please verify that you have the correct mailing address before placing an order. If a customer has entered incorrect information, they are responsible for any additional postage to resend the item.

Ms. Betty's is not responsible for errors made by the United States Post Office or other shipping service. If your item is delayed past its "estimated arrival date" we apologize, but unfortunately, that is outside of our control.